Real People.
Real Support.
Real Results.

From onboarding to everyday use, our in-house Customer Success team helps you unlock the full value of Contractify’s Contract Management Software

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Hundreds of industry leaders get what they bargained for with Contractify. When will you?
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Up and running with contract management in 2 months

Beyond support, our team helps you increase adoption and get the most from AI features like ADA. Whether you’re expanding to new teams or want to automate more, we’re here to help. We don’t just hand you the tool, we walk you through it.

Hands-on onboarding with live training sessions, parameterization, and setup support
Strong foundation building to deploy further within the company afterwards
Onboarding process adapted to Contractify's experience with all types of business cases
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Europe-based experts who know Contractify inside out

Our CS team is 100% in-house and based in Europe. We don’t outsource to call centres, we invest in contract management professionals who understand our platform and your needs.

No freelancers or overseas call centers
Deep knowledge of contract workflows, compliance, and lifecycle automation
Advice beyond technical fixes: strategic support for real-world contract management
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Chat with humans, not chatbots

Reach out however suits you. Your Customer Success Manager is just a message away: they already know your setup and business goals: no bots, no endless wait times, just helpful humans.

Live chat support
Success review meetings with strategic output
Custom solution requests
Get started in no time

Beyond support: your own personal Contractify expert

Your dedicated Customer Success Manager helps you implement and optimize Contractify for your business. From parameterisation to roll-out, they ensure the tool fits your workflows and grows with your needs.

Your Customer Success Manager monitors your usage, catches misconfigurations early, and flags data issues before they disrupt your workflows.

Personalized setup & configuration
Proactive support that prevents issues
Tailored advice based on your business case
Support during rollout across departments
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Noticing a drop in usage?
We’ll reach out.
Data integrity issues?
We’ll help you clean them up.
Need a better workflow?
We’ll suggest one.
🙌 Ready for Customer Success that’s actually successful?

Start with Contractify and experience what 5-star support feels like.

All departments

Operations & Management

Start-ups

Facility

Management

Legal

All departments

Legal

"Contractify was the perfect fit for us in terms of features, and the smooth support is definitely an added value. I can reach them easily, and my issues are resolved in no time. In short, we're extremely happy with the support of Contractify."

Albane Huybrechts
Essentiel Antwerp
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Facility

"The support provided by Contractify's CS team is truly outstanding. For our project, they were available daily, and the response time was really short. They actively thought along towards solutions. Working with them was therefore very pleasant. It has to be said that this is very exceptional compared to other software providers. My sincere thanks therefore go to their support team!"

Elien V.
Het Poetsbureau
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Empower your team with our knowledge

Prefer self-service? Our extensive library of how-to guides and short clips makes learning Contractify easy, anytime, anywhere. In addition, you can also turn to Contractify for all kinds of content related to contract management. Be sure to check out our channels for interesting insights.

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