Legal info

Our legal policies & sub-processors

At Contractify, we aim to be a reliable, accessible contract management partner who enables customers to have a real impact on the world. To keep being as transparent as possible towards our (future) clients, you can find our legal policies, and a list of our sub-processors on this page. 

A personalised & signed version can be requested via mail to privacy@contractify.be

Sub-processors & Data Processing Agreements

NameLocation of HostingData Processing AgreementNature & Purpose of Processing
Digital OceanEU (Germany/NL)DPA OnlineInfrastructure & Hosting: Cloud infrastructure: hosting and storage
AWSEU (Dublin, Ireland)DPA OnlineInfrastructure & Hosting: Cloud infrastructure: hosting and storage
Google CloudEU (Belgium)DPA OnlineCloud Service Provider
MailchimpUSADPA OnlineEmail service provider
ClarityEU (Ireland)DPA OnlineUser behaviour
SlaaskUSADPA OnlineCustomer support chat (in use until Nov 2025)
ZendeskEU (Germany)
DPA signed
Customer support chat & support (in use as from Oct 2025)
TotangoEU (Germany)DPA signedCustomer success platform
MeilisearchEUDPA OnlineVector search
Nitro sign (Connective)EU (France)DPA signedE-signing
DocuSignEU (Ireland)DPA OnlineE-signing
HubspotEU (Germany)DPA signedCRM & Marketing
Functional Software, Inc. d/b/a SentryUSADPA signedInfrastructure & Hosting: Error monitoring
OpenAIUSADPA OnlineGenerative AI services provider for intelligence product features
PusherUKDPA Onlinereal-time communication and collaboration
ModjoEU (France)DPA OnlineAI sales platform transforms data into actionable insights
TeamleaderEU (Ireland)DPA OnlineInvoicing